Frequently Asked Questions


FUN360° Academy is an online learning community powered by Áthlima Sport. Our mission is to transform sport through evidence-informed education that helps athletes, coaches, parents, educators, practitioners, leaders, and organizations create sport experiences that are fun and safe. 

If you cannot find the answer you are looking for, we are happy to help.

About FUN360° Academy

What is FUN360° Academy?  

FUN360° Academy is a learning community dedicated to transforming sport through evidence-informed education. Through engaging, self-paced learning experiences, we connect research, education, and practice to empower you to lead positive change and help create sport environments where everyone can thrive.

What does FUN360° mean? 

FUN360° reflects a holistic approach to creating positive sport experiences. The "360°" represents the interconnected roles of all sport stakeholders and communities in shaping the sport experience. Together, these influences help create environments where individuals can learn, grow, and perform.

Who is FUN360° Academy designed for? 

FUN360° Academy supports individuals and organizations across the sporting ecosystem, including: 

• Athletes
• Coaches
• Parents
• Officials and referees
• Teachers and educators
• Health and performance practitioners
• Sport administrators and leaders
• Community sport organizations
• National and international governing bodies 

What will I gain from completing FUN360° Academy training?

FUN360° Academy equips sport stakeholders with the knowledge and tools to understand why fun matters in sport and how positive sport experiences can be intentionally created and sustained.

Through our courses, you will gain a deeper understanding of why fun is a foundation for participation, development, well-being, performance, and long-term engagement in sport, and how different stakeholders influence the quality of sport experiences. You will also explore how evidence-informed research can be translated into practical strategies for coaching, leadership, education, and sport environments.

By completing FUN360° Academy training, you will develop the knowledge and skills needed to contribute to sport environments that are more enjoyable, safe, inclusive, developmentally appropriate, and high-performing.

Who powers FUN360° Academy? 

FUN360° Academy is powered by Áthlima Sport, an organization dedicated to redefining performance excellence through holistic athlete and sport development.

Learning Experience

What can I expect from a FUN360° Academy course?              

FUN360° Academy courses are designed to be engaging, practical, and flexible. Courses are delivered online and can be completed at your own pace. Course length varies depending on the course and how much time you choose to spend on each learning activity.

How does learning work at FUN360° Academy?              

Online learning lets you complete courses from anywhere, at any time, using a computer, tablet, or smartphone. You can learn at your own pace, revisit materials when needed, and fit learning around your schedule.

Are FUN360° Academy courses specific to certain sports?

Our courses are sport and stakeholder agnostic, so the concepts can be applied across different sports, levels of participation, and roles within the sport system. Whether you are an athlete, coach, parent, official, educator, practitioner, or leader, the learning experience is designed with you in mind.

Are FUN360° Academy courses suitable for different experience levels? 

Our courses are designed to be accessible and relevant to a wide range of learners, from those new to sport to experienced practitioners and leaders. The concepts and strategies presented can be adapted to a variety of sporting contexts and levels of experience.

Are FUN360° Academy courses available in different languages?             

FUN360° Academy courses are currently available in English. We are actively working to make our courses available in additional languages to support learners from diverse communities around the world.

Organizations interested in offering FUN360° Academy training in other languages are encouraged to contact us to discuss their needs and explore available language and translation options. 

What age group are FUN360° Academy courses designed for? 

We use clear, engaging language that speaks directly to learners. Courses are written for a reading level appropriate for ages 13 and older, while many concepts can also be explored by younger athletes with parental guidance and support.

Are FUN360° Academy courses self-paced?

All FUN360° Academy courses are self-paced and asynchronous, allowing you to learn whenever and wherever it is most convenient for you. You can progress through course materials at your own pace and revisit content as needed.

Will I receive a certificate of completion? 

All FUN360° Academy courses include a certificate of completion that can be downloaded after successfully meeting the course requirements. 

Evidence & Course Design

What informs the development of FUN360° Academy courses?              

FUN360° Academy courses are developed by experts in sport science, education, and curriculum design. Our courses are grounded in current research, evidence-informed practices, practical experience, and a deep understanding of the realities of sport. We focus on translating research into meaningful learning experiences and practical approaches you can apply in real sport environments.

How does FUN360° Academy translate research into practice?              

Our goal is to bridge the gap between research and practice. We turn evidence-informed research into engaging learning experiences and practical approaches you can apply within coaching, leadership, education, and sport environments.

How does FUN360° Academy support lifelong learning?              

FUN360° Academy supports continuous growth by offering accessible, flexible, and evidence-informed learning opportunities that support development at every stage of your sport journey.

Enrollment & Payments

How do I enroll in a course?

Browse our course catalog, select the course that best fits your needs, and follow the registration and payment instructions provided on the course page.

How do I access my courses after enrollment?

Once enrolled, log in to your FUN360° Academy account and navigate to your learner dashboard, where your purchased courses will be available.

Can I access my courses from anywhere?

FUN360° Academy courses can be accessed from anywhere in the world with an internet connection.

Do I need to install any software to access my course?

All FUN360° Academy courses can be accessed directly through your web browser without installing additional software.

What payment methods do you accept?  

We accept major credit and debit cards through Stripe. Available methods can vary by country and may include additional options shown at checkout.

Is my payment information secure?

All payments are processed through Stripe, a PCI-compliant payment processor. We do not store your full card details on FUN360° Academy.

Why did my payment fail?

Payment can fail for reasons like insufficient funds, incorrect card details, bank security checks, or a blocked online transaction. Try again, use a different card, or contact your bank. If it still does not go through, reach out to us with the email you used at checkout and the time of the attempt.

Do you offer discounts for organizations or group enrollments?  

FUN360° Academy offers group enrollment options and discounted pricing for organizations, clubs, schools, governing bodies, and other groups seeking to support the learning and development of multiple participants. To discuss your organization's needs and explore available options, please contact Áthlima Sport. We would be happy to work with you to identify a learning solution that best supports your goals.

Technical Support

What device and browser should I use to take the course?              

You can access the course on a desktop, laptop, tablet, or mobile device. For the best experience, use the latest version of Chrome, Safari, Edge, or Firefox. If something is not loading correctly, refresh the page, then try another supported browser.

How do I log in if I forgot my password?              

On the sign-in page, select Forgot password and follow the prompts to reset it. If you do not receive the reset email within a few minutes, check your spam or promotions folder and make sure you are using the same email address associated with your account.

My video will not play or keeps buffering. What should I do?              

Pause the video for 10 to 20 seconds to allow it to load. If buffering continues, lower the video quality if available, close other tabs or applications that may be using bandwidth, and try switching to a different network. If you are on a work or school network, firewall settings may affect streaming, so try a home network or a mobile hotspot.

How do I track my progress and mark lessons as complete?  

Your progress is saved automatically as you move through the course. Some lessons or activities require you to select a Complete or Continue button to record completion. If a lesson does not appear as completed, reopen it, scroll to the end, and confirm that you selected the completion button if one is provided.

I cannot open a PDF, download a file, or submit an activity. What should I do? 

First, refresh the page and try again. For downloads, ensure your browser allows downloads and that any pop-up blocker is disabled for the site. For PDFs, try opening the file in a different browser or downloading it to view in a PDF reader. For activities, check your internet connection and confirm that you are still signed in. If the issue persists, try clearing your browser cache or using an incognito/private browsing window.

Organizations & Partnerships

Can organizations enroll multiple participants to FUN360° Academy?

FUN360° Academy supports team, club, school, and organizational learning initiatives.

Can organizations use FUN360° Academy as part of staff development?

Many sport organizations, schools, clubs, and governing bodies use online learning to support staff development, leadership training, coach education, and culture-building initiatives. We are happy to discuss organizational learning solutions tailored to your needs.

Can FUN360° Academy learning experiences be customized?

Through Áthlima Sport, we offer customized learning experiences tailored to the unique needs and goals of your organization.

Contact & Updates

How can I stay informed about new courses and learning opportunities?              

We regularly expand our course offerings and educational resources. Follow FUN360° Academy and Áthlima Sport through our website, newsletter, and social media channels to stay informed about new programs, events, and professional development opportunities.

How can I contact FUN360° Academy?              

For questions about courses, partnerships, or organizational learning opportunities, please contact us at FUN360@athlimasport.org. We look forward to supporting your learning journey.
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